Terms of service — AFLUYO
Last updated: 08/07/2026
1. Provider
AFLUYO ("the Service") is provided by Francesco Bernardinelli, sole proprietor, Ruelle du Midi, 1950 Sion (VS), Switzerland ("we"). Contacts: hello@afluyo.com, support@afluyo.com.
2. What AFLUYO is
AFLUYO is an assistant for small businesses that, using artificial intelligence, helps you create social posts, write review replies and analyse the margin of your catalog items. The Service provides suggestions and generated content: the final decision on what to publish and use always rests with you.
3. Account and access
Access is via a link sent by email (no password). You are responsible for the mailbox associated with your account and for the activity carried out from your account.
4. Free trial and subscription
We offer a 7-day free trial. After that, to keep using the Service you need to activate the subscription at €29/month. The price is excluding VAT: the tax that may apply and the final price are determined and displayed by Creem at checkout, based on your country; for EU businesses with a valid VAT number, *reverse charge* applies. Details and terms are shown at activation.
5. Payments — Merchant of Record (Creem)
Subscription sales are handled by Creem as *Merchant of Record*: Creem is the contractual counterparty for payment, issues invoices and manages applicable taxes. By activating the subscription you also accept Creem's payment terms. Payment method, invoices and cancellation are managed through Creem's Customer Portal (link in the confirmation email and in Account).
6. Cancellation and refunds
You can cancel at any time from Creem's Customer Portal; the subscription remains active until the end of the period already paid for. Any refunds follow Creem's policy and applicable law.
7. Permitted use
You agree to use the Service lawfully and not to: infringe third-party rights, publish illegal content, attempt to bypass technical or security limits, or use the Service for purposes other than those intended.
8. AI-generated content
Generated content (posts, replies, analyses) is a draft and may contain inaccuracies. You are responsible for reviewing it before publishing and for complying with the rules of the platforms where you publish (e.g. social networks) and applicable law, including any required labelling of AI-generated content. The Service offers an optional labelling feature, but the choice and responsibility for publication remain with you.
9. Third-party data
The Service processes data from third-party sources (e.g. weather) to provide you with insights and derived recommendations; it does not provide or authorise you to resell third-party raw data.
10. Intellectual property
The AFLUYO software and brand remain our property. The content you upload (photos, catalog texts) remains yours; you grant us the right to process it solely to provide you with the Service.
11. Availability and "as is"
The Service is provided "as is". We do our best to keep it working smoothly but do not guarantee continuous availability, absence of errors, or specific outcomes (e.g. an increase in customers or sales).
12. Limitation of liability
To the maximum extent permitted by Swiss law, we are not liable for indirect or consequential damages arising from use of the Service. Nothing in these Terms excludes liabilities that cannot be excluded by law.
13. Changes to the Terms
We may update these Terms; changes will be published on this page. Continued use after publication constitutes acceptance.
14. Governing law and venue
These Terms are governed by Swiss law, excluding its conflict-of-laws rules. The exclusive venue for any dispute is the courts of Sion (VS), Switzerland, without prejudice to any mandatory consumer protections under the law of the consumer's country of residence.
15. Contacts
Francesco Bernardinelli — Ruelle du Midi, 1950 Sion (VS), Switzerland — hello@afluyo.com · support@afluyo.com